Tracking technologies, such as cookies, tags, pixels, fingerprinting, web beacons and similar scripts, are used to store and/or share information about website visitors, their systems, and browsers. The information collected by cookies and tracking technologies varies depending on each website's components and can be of a personal nature and of a non-personal nature. Information of a personal nature may include, but is not limited to, details regarding the device you are using, the browser you are using, your IP address, the previous website you visited, whether you clicked on one of our ads, and your browsing behaviour (duration of visit and actions taken). At canon-europe.com and its subdomains we use these technologies to help personalise content, facilitate your navigation experience, tailor and measure adverts, and provide a safer experience.
Some of the cookies and tracking technologies that we use on our website are strictly necessary and they are there to technically enable the website and its components as well as to enable security measures. These strictly necessary cookies, also referred to as Functional cookies, are activated without user consent because these are necessary for the website to work properly and in a secure way. All other cookies and tracking technologies not classified as strictly necessary are subject to consent from website visitors.
This Cookies and Tracking Technology Notice (“Cookie Notice”) details each of the cookies and other tracking technologies used on our website, as well as the categories of information we collect, the purposes for which the cookies and other tracking technologies collect information, and their classification into the four categories of tracking technologies that we use. This Cookie Notice applies to canon-europe.com and its subdomains.
Functional: These cookies are essential for the proper functioning and security of the website and cannot be disabled within our systems. They may encompass elements such as your language choices, consent preferences or server-related cookies designed to ensure the continuous operation and functionality of our site.
Advertising: We use a number of advertising partners that may serve you tailored ads. The data we collect include (but is not limited to) location, device, browser and/or IP addresses.
Analytics: The analytics tools we use help us enhance the website by gathering data about user behaviour. This data could include the pages a user viewed, duration of visit and some custom events set up to track conversions. The cookies used here help us understand in-depth user interactions.
Personalisation: The cookies used here mainly store data for our personalisation tools. The data used here is then used to optimise our website for better experience.
To make full use of the content and personalised features on canon-europe.com and its subdomains, your computer, tablet or mobile phone will need to accept cookies (and often does so by default), as we can only provide you with certain personalised features on this website by using them.
Our cookies don't store sensitive information such as your name, address or payment details. However, if you'd prefer to restrict, block or delete cookies from canon-europe.com and its subdomains, you can manage your settings here to change your cookie preferences.
Category |
Name |
Description |
Expiration (i.e. when the cookie is deleted from your device) |
Party type |
Advertising |
_fbc |
The "_fbc" cookie is used by Facebook and it stores information about your last visit to this website. |
3 months |
1st-party |
Advertising |
_fbp |
The "_fbp" cookie, used by Facebook, is responsible for storing and tracking visits across different websites. |
3 months |
1st-party |
Advertising |
_uetsid |
The "_uetsid" cookie is used by Microsoft Bing Ads. It helps Bing Ads communicate with users who have previously visited this website. |
1 day |
1st-party |
Advertising |
_uetvid |
The "_uetvid" cookie is utilized by Microsoft Bing Ads. It helps Bing Ads communicate with users who have previously visited our website. |
1 year and 1 month |
1st-party |
Functional |
RecentlyViewedInSupportWebForm |
This cookie is responsible for displaying recently selected products when submitting a contact support request. It helps provide a convenient way to reference the products you were recently interested in while reaching out for assistance. |
6 months |
1st-party |
Advertising |
_pin_unauth |
The "_pin_unauth" cookie, used by Pinterest, is responsible for grouping actions performed by users who cannot be identified by Pinterest. It helps aggregate and analyse data for users who are not logged in or cannot be specifically identified. |
1 year |
1st-party |
Functional |
ADRUM |
The "ADRUM" cookie contains the URL of the referral page and timing information. It is used to help collect the First Byte Time (the time it takes for the first byte of a webpage to be received) for specific browser types. |
Session |
1st-party |
Functional |
CONSENTMGR |
The "CONSENTMGR" cookie stores key/value pairs that are related to the consent and preferences prompts on the website. It helps manage and store the choices and preferences you make regarding consent and preferences prompts. |
1 year |
1st-party |
Functional |
ct_visitor |
The "ct_visitor" cookie is responsible for keeping track of visits made by a user to the website. It helps record and monitor the number of times a user visits the website. |
1 month |
1st-party |
Analytics |
ki_r |
The "ki_r" cookie is used by Qualaroo and it logs the initial document referrer (the previous website visited) when available. This information is used for targeting purposes, allowing Qualaroo to provide more relevant content based on the source of the visitor. |
1 year |
1st-party |
Analytics |
ki_s |
The "ki_s" cookie, used by Qualaroo, stores the current state of any survey that the user has viewed or interacted with. It helps keep track of the user's progress or responses within the survey. |
1 year |
1st-party |
Analytics |
ki_t |
The "ki_t" cookie, used by Qualaroo, stores timestamps and view counts. It helps track the time of user interactions and the number of times certain content or surveys have been viewed. |
1 year |
1st-party |
Analytics |
ki_u |
The "ki_u" cookie, used by Qualaroo, provides an anonymous identity that is associated with user responses. It helps track and attribute the responses provided by the user without revealing their personal information. |
1 year |
1st-party |
Functional |
liveagent_oref |
This cookie is set by LiveAgent to allow Live Chat assistance for existing customers. |
1 year |
3rd-party |
Functional |
liveagent_ptid |
This cookie links previous chats and transcripts from a single visitor. |
1 year |
3rd-party |
Functional |
liveagent_vc |
This cookie counts a user’s distinct browsing sessions on the website after closing previous sessions. |
1 year |
3rd-party |
Personalisation |
optimizelyEndUserId |
The "optimizelyEndUserId" cookie, used by Optimizely, is responsible for storing a visitor's unique identifier. It helps recognize and identify each visitor separately for the purpose of optimizing and personalizing their experience on the website. |
6 months |
1st-party |
Advertising |
tint-anonymous-uid |
The "tint-anonymous-uid" cookie is set through our site by advertising partners. It is used to build profiles but does not directly store personal information. Instead, it relies on uniquely identifying your browser and internet device to provide targeted advertising or personalized experiences. |
1 year |
1st-party |
Functional |
usersite |
This cookie is used to display the header on the website based on whether the Consumer, Business or Pro site is accessed. |
1 month |
1st-party |
Advertising |
_scid |
The "_scid" cookie, used by Snapchat, tracks individual sessions on the website. It allows the website to gather statistical data from multiple visits and can be used to generate leads for marketing purposes on Snapchat.com. |
1 year and 1 month |
1st-party |
Advertising |
_tt_enable_cookie |
The "_tt_enable_cookie" cookie, used by TikTok, is employed to track your activity on the website. It aids in optimizing advertising efforts by collecting data on your website interactions. |
1 year and 1 month |
1st-party |
Advertising |
_ttp |
The "_ttp" cookie is used to distinguish users. It helps differentiate between different individuals accessing the website. |
1 year and 1 month |
3rd-party |
Functional |
AWSALB |
The "AWSALB" cookie is an AWS (Amazon Web Services) cookie used for load balancer sticky sessions. It helps maintain a consistent connection between a user and a specific server in a load-balanced environment. |
1 week |
3rd-party |
Functional |
AWSALBCORS |
The "AWSALBCORS" cookie includes the same information as the original stickiness cookie (AWSALB) but also includes the SameSite attribute. It helps maintain a consistent connection between a user and a specific server in a load-balanced environment while also providing additional security measures specified by the SameSite attribute. |
1 week |
1st-party |
Functional |
basketStatus |
We set a cookie that logs the presence of items in your basket. This cookie helps us display the correct status of your basket as you continue to browse around the website. It ensures that you see accurate information about the items you have added to your basket even while exploring different pages on the website. |
2 years |
1st-party |
Functional |
CSRF-TOKEN |
The "CSRF-TOKEN" cookie holds the value of a CSRF (Cross-Site Request Forgery) token specifically for login details. This token helps protect against unauthorized access and ensures the security of login information. |
10 days |
3rd-party |
Functional |
idccsrf |
The "idccsrf" cookie is a CSRF (Cross-Site Request Forgery) cookie. It helps protect against unauthorized requests and ensures the security of the website by validating the authenticity of user interactions. |
10 days |
1st-party |
Advertising |
cto_bundle |
The "cto_bundle" cookie aids in serving targeted advertising and marketing efforts. It helps optimize the delivery of personalized content and advertisements based on user preferences and behaviour. |
1 year and 1 month |
1st-party |
Functional |
ecomm_basket_count |
The "ecomm_basket_count" cookie holds the current value of the basket count. It helps keep track of the number of items in the basket, allowing the website to display the accurate count to the user. |
1 month |
1st-party |
Functional |
JSESSIONID |
The "JSESSIONID" cookie is generated by Servlet containers and is used for session management in J2EE web applications using the HTTP protocol. When a web server uses a cookie for session management, it creates and sends the JSESSIONID cookie to the client. The client then includes this cookie in subsequent HTTP requests, allowing the server to maintain the session and track the user's interactions. |
Session |
1st-party |
Advertising |
leady_session_id |
LEAD GENERATION (LEADY) Leady gathers information allowing us to understand interactions with our websites and ultimately refine that experience to better serve you. |
Session |
1st-party |
Advertising |
ln_or |
The "ln_or" cookie, set by LinkedIn, keeps track of how people use the website to gather statistical information. |
1 day |
1st-party |
Functional |
LSKey-c$CookieConsentPolicy |
This cookie stores important preference relating to your consent. It keeps track of the choices you make so that the website can remember them for future visits. |
1 year |
1st-party |
Functional |
CookieConsentPolicy |
Stores key/value pairs related to the consent and preferences prompts. |
1 year |
1st-party |
Advertising |
nQ_cookieId |
Albacross: This cookie sets a unique ID to help identify users. This ID can be used to recognize the visitor upon re-entry and implement any preference or choices made. |
1 year |
1st-party |
Advertising |
nQ_userVisitId |
Albacross: This cookie sets a unique ID to help identify user session. This allows the website to obtain data about visitors behaviour for statistical purposes. |
30 minutes |
1st-party |
Analytics |
pctrk |
The "pctrk" cookie, part of the SF Experience Cloud, is used to track unique visitors who interact and engage with the website's content. |
1 year |
1st-party |
Functional |
PHPSESSID |
The "PHPSESSID" cookie is a session cookie used to identify your session on a website. It is primarily used in web applications created with PHP. This cookie stores a unique identifier assigned to your session on the server, allowing the website to recognize you as the same user across different pages. It helps maintain your login status and store any preferences or settings you select during your session. Once you leave the website or close your browser, this cookie is deleted. |
Session |
1st-party |
Advertising |
PicassoLanguagec102cb4f-d552-40e5-ac9d-e36950a91272Published |
Used to tailor advertising to better match Users interests through advertising channels and social networks. |
Session |
1st-party |
Functional |
previous_transaction_id |
The "previous_transaction_id" cookie holds the value of the previous transaction ID, if available. This cookie is used to store information about a previous transaction you made on the website. It allows the website to remember the ID associated with your previous transaction, which can be helpful for tracking or referencing purposes. |
3 months |
1st-party |
Functional |
ProductsRecentlyViewed |
The "ProductsRecentlyViewed" cookie stores information about the products you have recently viewed on the website. It keeps track of the specific items you have looked at, allowing the website to remember and display a list of the products you have recently seen. This can be helpful for quickly accessing or revisiting products that caught your interest during your browsing session. |
7 days |
1st-party |
Functional |
prvsosurl |
The "prvsosurl" cookie is used to display SalesForce forms throughout the website. It ensures that the appropriate forms are shown to you at the relevant sections of the website. |
Session |
1st-party |
Functional |
renderCtx |
The "renderCtx" cookie is used to store site parameters within your session for reuse across multiple requests. It helps improve functionality and performance on the website. By storing these parameters, the website can remember certain settings or configurations specific to your session, allowing for a smoother and more efficient browsing experience. |
Session |
1st-party |
Functional |
RV-category |
In our store pages, this cookie holds the recently viewed category for users. |
1 day |
1st-party |
Functional |
RV-product |
In our store pages, this cookie holds the recently viewed product for users. |
1 day |
1st-party |
Functional |
support_tab_banner_cookie |
This is a functional cookie for Support banner. It helps track the status or preferences related to the support banner. |
2 hours |
1st-party |
Functional |
support_tab_selection_cookie |
This is a functional cookie for tab selection capture. Its purpose is to store information about the specific tabs you choose, allowing the website to keep track of your preferences. |
1 day |
1st-party |
Functional |
SupportCookietimer |
This cookie is used to display a survey after 90 seconds of activity within our Support section. |
Immediately |
1st-party |
Functional |
Supportsite |
The "Supportsite" cookie is used to display the most recently visited support pages to you allowing the website to remember and display a list of the most recently visited support pages. |
11 hours |
1st-party |
Functional |
SupportSurvey |
The "SupportSurvey" cookie helps keep track of your preference regarding participation in a survey conducted on the website. This cookie allows the website to remember your choice in relation to the survey popup. |
1 month |
1st-party |
Functional |
RecentlyViewed |
The "RecentlyViewed" cookie is a functional cookie used to store information about the products you have recently viewed on the website. It helps track and remember the specific items you have looked at, allowing the website to display a list of the products you have recently seen. |
6 months |
1st-party |
You can use our registration website to create and manage your account with Canon (Canon account). When using this website, the following cookies will be created.
Category |
Name |
Description |
Expiration (i.e. when the cookie is deleted from your device) |
Party type |
Functional |
NSC_tmpvhi-iuuqt-wjq102 or similar |
The "NSC_" cookie is used to help manage website delivery resources. It assists in optimizing the allocation and distribution of resources required for delivering the website content to users. |
Session |
1st-party |
Functional |
user_accepts_cookies |
This cookie is used to record whether the visitor has been presented with the notice related to our Cookie policy. |
1 month |
1st-party |
Evidon is our cookie consent tool, provided by Crownpeak. It supports us to inform visitors to our websites about the collection of their data, along with the reasons for it. It also empowers visitors by enabling them to grant or revoke consent for the usage of their data.
Category |
Name |
Description |
Expiration (i.e. when the cookie is deleted from your device) |
Party type |
Analytics |
_evidon_suppress_notification_cookie |
This cookie stops the user seeing the cookie banner for one year when declined. |
1 year |
1st-party |
Analytics |
consent_sync |
This cookie is used to synchronise your consent selection between Canon store and Canon website sub domains. |
Session |
1st-party |
Analytics |
_evidon_consent_cookie |
The "_evidon_consent_cookie" is responsible for managing your cookie preferences on this website. It controls whether you have opted in or opted out of being tracked and/or targeted by Canon. |
1 year and 1 month |
1st-party |
Akamai is part of our Content Delivery Network (CDN). It is used to serve pages to visitors to our websites across EMEA faster by placing a copy of the content in the country (or near the country) of the visitor.
Category |
Name |
Description |
Expiration(i.e. when the cookie is deleted from your device) |
Partytype |
Functional |
ak_bmsc |
his cookie is used to optimize performance and to improve the user experience on Akamai websites. |
2 hours |
1st-party |
Functional |
Akamai_AnalyticsMetrics_clientId |
This cookie stores a unique ID assigned to each user. It helps identify and differentiate individual users visiting the website. |
Session |
1st-party |
Functional |
AkamaiAnalyticsDO_visitStartTime |
This cookie is used to store the start time of your website visit. This cookie records the exact time when you initially accessed the website. |
Session |
1st-party |
Functional |
AkamaiAnalytics_VisitCookie |
This cookie stores information about the number of tabs currently open. |
Session |
1st-party |
Functional |
AkamaiAnalytics_VisitIsPlaying |
This cookie stores information about streams playing in any tabs. |
Session |
1st-party |
Functional |
AkamaiAnalyticsDO_bitRateBucketsCsv |
This cookie stores required information to compute bitrate data for the visit. |
Session |
1st-party |
Functional |
AkamaiAnalyticsDO_visitMetricsCsv |
This cookie stores visit-related metrics as a CSV. |
Session |
1st-party |
Functional |
AkamaiAnalytics_VisitLastCloseTime |
This cookie stores the time when the browser was last closed. |
Session |
1st-party |
Functional |
AkamaiAnalytics_VisitUnqueTitles |
This cookie stores the unique title names that are played in a browser. |
Session |
1st-party |
Functional |
bm_sv |
This cookie is necessary for the Akamai cache function. It plays a crucial role in optimizing the delivery of website content through the Akamai content delivery network (CDN). This cookie helps improve website performance by managing and caching resources, allowing for faster and more efficient content delivery to users. |
2 hours |
1st-party |
We work with Bazaarvoice to enable customers to review our products. Bazaarvoice uses cookies to collect information from consumers which it uses to observe user behaviour across multiple websites: please see the Bazaarvoice privacy policy here - https://www.bazaarvoice.com/legal/privacy-policy/ -for more information on Bazaarvoice cookies.
Category |
Name |
Description |
Expiration(i.e. when the cookie is deleted from your device) |
Partytype |
Analytics |
BVBRANDID |
This cookie enables internal Bazaarvoice web analytics to be associated with the same user across interactions within a specific client domain. This cookie helps correlate user activities and behaviour on the client's website for better analysis and understanding. |
1 year |
1st-party |
Analytics |
BVBRANDSID |
This cookie enables internal Bazaarvoice web analytics to be associated with the same user's browsing session within a specific client domain. It helps correlate user interactions and behaviour during a browsing session for more accurate analysis and insights. |
30 minutes |
1st-party |
Analytics |
BVImplmain_site |
This cookie is used for client-driven A/B tests. This cookie helps track which variation of the website you have been assigned to duringthe test. The bit is the ID of the configuration used. |
Session |
1st-party |
ContentSquare is a solution which aggregates usage and frequency data to improve user experience.
Category |
Name |
Description |
Expiration(i.e. when the cookie is deleted from your device) |
Partytype |
Analytics |
_cs_c |
This cookie is used to store cookie consent preferences. |
1 year |
1st-party |
Analytics |
_cs_cvars |
This cookie is used to record custom variables. |
Session |
1st-party |
Analytics |
_cs_id |
This cookie contains Content Square’s user identifier. |
1 year |
1st-party |
Analytics |
_cs_mk |
This cookie is used for the Google Analytics and Adobe Analytics integrations. |
30 minutes |
1st-party |
Analytics |
_cs_s |
This cookie contains the number of pageviews within the running session for Content Square Solution. |
30 minutes |
1st-party |
Google Analytics is a web analytics service provided by Google, Inc. Google Analytics sets cookies in order to allow us to evaluate and report on the use of our website. It is widely used across the web and all data is anonymised. These cookies help us to understand visitor behaviour and allow us to make improvements to better the user experience.
Category |
Name |
Description |
Expiration(i.e. when the cookie is deleted from your device) |
Partytype |
Analytics |
_dc_gtm_ UA-73032448-1 |
This cookie is used to throttle request rate. It is used to control the loading of the GA script tag. |
1 minute |
3rd-party |
Analytics |
_ga |
This is the main cookie used by Google Analytics and it enables a service to distinguish one visitor from another. Any site that implements Google Analytics, including Google services, uses the ‘_ga’ cookie. Each ‘_ga’ cookie is unique to the specific property, so it cannot be used to track a given user or browser across unrelated websites. |
2 years |
1st-party |
Analytics |
_gac_73032448 |
This cookie contains campaign related information for the user. These come from Google Analytics and are used by advertisers to measure user activity and the performance of their ad campaigns. |
3 months |
3rd-party |
Analytics |
__utma |
This cookie keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred. Google Analytics uses the information from this cookie to calculate things like Days and Visits to purchase. |
2 years |
3rd-party |
Analytics |
__utmb |
The B and C cookies work together to calculate how long a visit takes. __utmb takes a timestamp of the exact moment in time when a visitor enters a site, while __utmc takes a timestamp of the exact moment in time when a visitor leaves a site. __utmb expires at the end of the session. __utmc waits 30 minutes, and then it expires. __utmc has no way of knowing when a user closes their browser or leaves a website, so it waits 30 minutes for another pageview to happen, and if it doesn’t, it expires. |
30 minutes |
3rd-party |
Analytics |
__utmc |
The B and C cookies work together to calculate how long a visit takes. __utmb takes a timestamp of the exact moment in time when a visitor enters a site, while __utmc takes a timestamp of the exact moment in time when a visitor leaves a site. __utmb expires at the end of the session. __utmc waits 30 minutes, and then it expires. __utmc has no way of knowing when a user closes their browser or leaves a website, so it waits 30 minutes for another pageview to happen, and if it doesn’t, it expires. |
Session |
3rd-party |
Analytics |
__utmt |
This cookie is used to store the number of service requests made on the website. This information can be used for various purposes such as analysing service usage, optimizing resource allocation, or monitoring service performance. |
10 minutes |
3rd-party |
Analytics |
__utmz |
This cookie keeps track of where the visitor came from, what search engine you used, what link you clicked on, what keyword you used, and where they were in the world when you accessed a website. |
6 months |
3rd-party |
Analytics |
__utmx |
This is a Google Analytics Experiment cookie used for A/B testing of different versions of a web page. |
18 months |
3rd-party |
Analytics |
__utmxx |
This cookie is used to determine the expiry of experiments a user has been included in. |
18 months |
3rd-party |
Analytics |
_ga_PCGB3MYLJC |
This cookie is used to distinguish unique users as well as unique sessions from a single user. |
2 years |
1st-party |
Analytics |
_gcl_au |
This cookie persists Google Ads information in a first party cookie so that conversions can be attributed outside the landing page. |
3 months |
1st-party |
Analytics |
_gid |
This cookie is used to register a unique ID that is used to generate statistical data on how the visitor interacts with the website. The difference between this and _ga cookie is the cookie expiries. |
1 day |
1st-party |
Analytics |
_gat |
This cookie, used by Google Analytics, is used to throttle the request rate thus limiting the collection of data on high traffic sites. |
1 minute |
1st-party |
Analytics |
_gat_tealium_0 |
Similar to the original _gat cookie, this is used to throttle requests to Tealium to help increase efficiency. |
1 minute |
1st-party |
Analytics |
_gat_UA-… |
Similar to the original _gat cookie, this is used to throttle requests to Google Analytics to help increase efficiency. |
1 minute |
1st-party |
Analytics |
_gd#############-… |
This cookie is used by Google Analytics to collect information about how visitors interact with our site. |
2 years |
1st-party |
Analytics |
sis_ga_xxxxx_0 |
This cookie is used by Google Analytics to store information about user interactions on the site. |
2 years |
1st-party |
Analytics |
sis_ga_xxxxx_0_gid |
This cookie is an extension to the original and stores unique value for each page that a user visits. |
1 day |
1st-party |
We may use Google Analytics for the following purposes:
In addition, to ensure compliance with the General Data Protection Regulation (GDPR) and address the use of Google Signals on our websites, we want to clarify how we handle user data in this context. Canon Europe utilizes Google Signals, a feature provided by Google, to collect aggregated and anonymized data from users who have opted into personalized ads on Google services. This data creates more comprehensive and insightful reports, helping us better understand our audience's interests and behaviour. We do not collect or process personally identifiable information (PII) through Google Signals. We respect your privacy and always strive to uphold the highest data protection standards.
Further information on data protection in connection with Google Analytics can be found in the Google Analytics Help (https://support.google.com/analytics/answer/6004245)
Visitors can opt out of Google Analytics & Display Advertising by managing your setting here.
When you first visit a Canon Website, a third-party cookie from eloqua.com is stored in your browser. This cookie is then used to track the pages that you visit during your session. Whilst the cookie may be used across many sites, the information collected on Canon Website is visible only to Canon and is not shared with any third parties including Eloqua or other users of the Eloqua system.
Although this cookie does not contain any personal information about you specifically, if you choose to fill out a form on our site then we will link your personal information (including but not limited to what operating system you are using, IP address, cookie information, time stamp, and clickstream information) to the browsing information associated with the Eloqua cookie on your browser. This information is only gathered while you are on Canon Website but cannot and will not gather information about other third-party sites that you have visited.
We then use this information to improve our service to you such as choosing how we communicate with you (subject to your consent) and tailoring the content of our communications to you to include information that reflects the interest that you have shown in the content of our web pages, or by choosing offers or promotions that we think may interest you and to improve how we respond to your needs.
Category |
Name |
Description |
Expiration(i.e. when the cookie is deleted from your device) |
Partytype |
Functional |
ELQSTATUS |
This cookie gets dropped automatically and simply contains the value ‘OK’. |
2 years |
3rd-party |
Functional |
ELOQUA |
This cookie contains a Globally Unique Identifier (GUID), a randomly generated string of characters and numbers that is used to identify visitors to our site. |
1 year and 1 month |
3rd-party |
Analytics |
sfdc-stream |
Tailor advertising to better match Users interests through advertising channels and social networks. |
3 hours |
1st-party |
SmartAssistant is an application that is used to help visitors decide the best product for their needs.
Category |
Name |
Description |
Expiration(i.e. when the cookie is deleted from your device) |
Partytype |
Functional |
smartassistant-cid |
This cookie collects data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads. |
1 year |
1st-party |
Functional |
smrt42-qa* |
This cookie contains the user product selections. It stores information on the selections that the user has chosen whilst going through the product selector. |
Session |
1st-party |
Functional |
smrt42-pg* |
This cookie stores the ID of the selector page currently visible. It helps track and remember the specific page or section of the website where the product selector is being used. |
1 hour |
1st-party |
Functional |
smrt42-rp* |
This cookie holds information on the specific results page once all steps in the selector are complete. |
Session |
1st-party |
Functional |
smrt42-fin* |
This cookie acts as a flag indicating final result page on the product selector. |
Session |
1st-party |
Functional |
smrt42-co* |
This cookie also acts as a flag indicating that a click out was done by the user on the product CTA button. |
5 minutes |
1st-party |
TealiumiQ is a tag management system used by Canon to manage the technology used across our website, such as our analytics tools, survey tools, marketing, testing & targeting tools.
Tealium AudienceStream is a customer segmentation and action tool, we record the actions users take within a visit to the website to help enrich our usage understanding on our website. We use this information to improve your experience with personalised, relevant and targeted content. We use Tealium AudienceStream across our platforms and mobile applications, this allows us to stitch your behaviour across all these platforms so your experience is tailored to no matter what Canon environment you are viewing from. We are able to personalise your online experience with Canon even prior to registering an online account with us and your personalised website experience will not be lost if you register an online account with us at a later date.
Category |
Name |
Description |
Expiration(i.e. when the cookie is deleted from your device) |
Partytype |
Analytics |
teal_audiences |
This cookie stores the mercury code of products based on Purchase/Driver Download/Product Registration. |
1 hour |
1st-party |
Analytics |
teal_canonid |
This cookie keeps track if the domain has Canon ID. |
1 year |
1st-party |
Analytics |
teal_b2b_page_list |
This cookie stores the last visited b2b page list for click to call functionality. |
1 hour |
1st-party |
Analytics |
teal_printers |
This cookie stores the mercury code of products and product name based on Purchase/Driver Download/Product Registration. |
1 hour |
1st-party |
Analytics |
teal_products |
This cookie is used to display the potentially owned products by a user through their interactions in Support and CPS. |
1 month |
1st-party |
Analytics |
UTAG_MAIN |
The utag_main cookie is a cookie set by Tealium to enable us to use their tag manager solution.
|
1 year |
1st-party |
Analytics |
tealium_segments |
This cookie stores a value that we assign to you based on your activity on the website, this activity is the pages you view, your frequency of viewing the site and particular actions that you take while viewing our website. We use this activity to place you into a particular audience criteria so we can personalise and tailor your experience on our website to be more relevant & personal to you to give you an overall better online experience with us. |
1 year |
1st-party |
Google reCAPTCHA is a website security service that helps protect our site from spam and abuse. It uses advanced risk analysis techniques to tell humans and bots apart. Website visitors may be asked to interact with Google reCAPTCHA to verify they are a legitimate user.
Category |
Name |
Description |
Expiration(i.e. when the cookie is deleted from your device) |
Partytype |
Functional |
PREF NID HSID APISID SID |
These are essential site cookies, used by the google reCAPTCHA. These cookies use a unique identifier for tracking purposes. |
2 years |
3rd-party |
We use Ipsos on our website to conduct surveys and collect data to understand consumer behaviour, market trends, and public opinions. This data is then analyzed and used to gather insights for further optimisations.
Category |
Name |
Description |
Expiration (i.e. when the cookie is deleted from your device) |
Party type |
Analytics |
pages |
This cookie counts the pages visited by user so the Ipsos as part of the criteria set when determining when to serve the questionaire. |
Session |
1st-party |
Analytics |
ipsosrandomvalue |
This cookie is used to determine every 4th user through a random number generation. |
Session |
1st-party |
Analytics |
ipsossurvey |
This cookie indicates whether IPSOS Survey popup should be shown to the user. Duration is content managed. |
30 Days if cookie is accepted or 1 Day if it is rejected. |
1st-party |
6sense is a sales and marketing platform that provides us with the necessary insight to serve personalised marketing content to our visitors. The tool uses cookies to collect website analytics and IP data, which can then be used to optimise marketing and digital advertising campaigns.
Category |
Name |
Description |
Expiration (i.e. when the cookie is deleted from your device) |
Party type |
Advertising |
6suuid |
This cookie is a third-party unique identifier for the visitor that is managed by 6sense. |
2 Years |
3rd-party |
Advertising |
_gd_visitor |
This cookie is a unique identifier for the visitor that is specific to the website, and will remain unique for the duration of the cookie. |
2 Years |
3rd-party |
Advertising |
_gd_session |
This cookie is a unique identifier for the visitor’s session on the website. Used to correlate page views and activities to a single browsing session on the website. It will remain unique for the duration of the cookie. |
4 Hours |
3rd-party |
Advertising |
_gd_svisitor |
This cookie is a long lived unique identifier of this visitor on the website. It is either correlated to the 6suuid or a unique value, and can be changed during the lifetime of this cookie. |
2 Years |
3rd-party |
Advertising |
_an_uid |
This cookie is a unique identifier for the purposes of running 6sense Creative Ads. |
1 Week |
3rd-party |
If you 'share' Canon-europe.com content with friends through social networks, such as Facebook and Twitter, you may be sent cookies from these websites. We don't control the setting of any third-party cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.
Canon cannot be responsible for the cookies used on any third-party website that is linked or referenced from canon-europe.com and its sub-domains.
When you visit a page on Canon-europe.com and its sub-domains you may be sent cookies from third-party advertisers. These include, but aren’t limited to, Facebook, LinkedIn and Amazon. You may also be sent cookies from websites which contain embedded content (for example YouTube or Maporama). You can manage the settings of these cookies here or you check the respective third-party websites for more information about their cookies and how to manage them.
If you'd like to learn more about cookies in general and how to manage them, visit http://aboutcookies.org/, please note that we can't be responsible for the content of external websites.