Retail solutions and services created by specialists
Canon business solutions for retail can help you reduce information complexity, improve data protection, compliance and surveillance management, drive operational efficiencies and gain competitive advantage. From supplier management and procurement through order fulfilment to improving the customer experience we can help you maintain your competitive advantage while controlling costs.
Our solutions and services
Canon retail solutions help you ensure that the right information reaches the right place and the right person at the right time. By linking and optimising essential processes and communications – for example across the supply chain and with customers - we can help you get products to market more effectively, improve surveillance and security, drive footfall, reduce costs and free up administrative time to focus on other, more profitable activities.
Information sharing
Processing huge amounts of data – such as customer buying patterns, sales orders and vast numbers of products - can be paper intensive, time consuming and costly.
Fully integrated, end-to-end, intelligent document capture, management and sharing allows real-time, secure access to accurate stored information, reduced admin costs, greater control and faster decision making. Greater collaboration between stores and back offices means an enhanced service for the customer. - helping deliver products to market quicker.
Data protection and management
Unauthorised disclosure of confidential product and customer information is damaging and costly.
Secure storage and sharing of sensitive information in the right place and with the right people prevents damaging and costly loss or leak of business critical and personal information.
Surveillance management
Reliable supervision of your sites, to minimise theft, damage and give management information about consumer behaviour, is vital to protect and monitor essential processes and information.
A comprehensive range of high quality and easy to use 24 hour surveillance solutions provide instant and secure access to sharable surveillance output.
Compliance management
Meeting ever changing regulation obligations and managing risk is essential for your reputation and profits.
Process automation can efficiently deliver secure online collaboration and sharing of compliance related processes - minimising disruptions to your supply chain by ensuring secure long-term storage & easy retrieval of information with an accurate audit trail.
Cost and energy management
Inefficiency and rising energy prices can eat into your profitability.
Sustainable Managed Print Services enable you to reduce print and energy wastage, cut overall print costs and maximise the productivity and efficiency of your resources – so you can focus on more profitable activities.
Supplier management and procurement
In an extremely competitive market, paying suppliers on time and maintaining a healthy cash flow have a clear influence on buying decisions.
End-to-end workflow automation solutions can help you efficiently and cost effectively cut the administrative workload and boost the accuracy, visibility and compliance of key financial processes - leading to healthier cash flow, improved supplier relationships and maximised buying potentials.
Order fulfilment
Poor logistics and slow turnaround times can have a detrimental effect on customer satisfaction and your cash flow.
Streamlining your order fulfilment operations gives you reduced time to invoice with full control and visibility, faster more efficient and cost-effective logistics and an improved customer service as well as optimum use of warehouse space and reduced carbon footprint.
Customer Experience
Truly engaging with suppliers and customers wherever and however they choose to engage is challenging. Driving footfall in-store is also a key challenge.
Integrated communication solutions across multiple channels allow you to connect and personalise your customer interactions and transactions helping you take control of your customer experience workflows, build stronger customer relationships, influence customer behaviour and drive footfall.
Product information personalisation
Customers are increasingly demanding customised products and personalised digital or printed information such as tailored packaging or technical manuals in multiple languages.
Bring innovation to your products with customer centric product information and high quality print on demand on a wide variety of media and objects - exceeding the growing demands of customers and generating new business opportunities.